Shipping Delays Due to Covid-19

Our International shipping partner La Poste professionnels (French Post) is experiencing massive delays for our international shipments.

International shipments from France are usually estimated to arrive within 5-15 days, however, due to the current situation they are advising of a minimum additional 2 week delay. we have been experiencing delays of 1-2 months before our customers are receiving their items.

As you can imagine, once the parcel has left the Chérietta.O atelier, it is completely out of our control.  We trust our shipping partner to deliver your parcel in the quickest time possible for them, and ask that our valued customers please be patient with the process.

Once the parcel arrives in the destination country it is handed over to the local postal service for final delivery.  We recommended registering for email updates with your local postal service if available.  You can find your local postal service tracking number on your local postal service tracking page. 

If you require any assistance in accessing your tracking pages with your local postal service, please get in touch via email.  I am happy to help.

Thank you to all our international customers for their purchase and  support of Chérietta.O during this difficult time, it is truly appreciated.

Nami  
Owner of Chérietta.O